Automotive Repair Tips

Diagnosis and authorisation protect both customer and workshop.

Key points

✓ Write down the symptom and circumstances before booking.

✓ Ask for diagnosis before agreeing to expensive parts replacement.

✓ Set a dollar limit that requires further approval.

✓ Check the itemised invoice and keep warranty details with the vehicle history.

Use this information with an inspection

General information cannot determine the condition or suitability of a particular vehicle. Verify the listing, documents and vehicle independently before committing money.